Open box, scratch & dent and reconditioned
Fully functioning brand-name appliances that cannot be sold as new — here is what each grade means, what you save, and what to check before you buy.
Three grades
What you will find on our floor
- 01
Open-box returns
Returned appliances, many sent back within 48 hours of purchase. Fully functioning units that may show minor signs of wear on the product or its packaging.
- 02
Scratch & dent
Products with cosmetic damage that work perfectly fine. The damage is typically caused in transportation, and sometimes by a previous owner.
- 03
Reconditioned & cosmetic wear
Products that show more significant cosmetic damage or marks of use, and still work perfectly fine — at the deepest discounts.
Why buy open box
What you gain
The appliance works the same as the one in the sealed box. What changed is the price.
- Up to 50% off retail on selected appliances, up to 70% on refrigerators
- A free 1-year warranty on every appliance, extendable up to four more years
- See the exact unit on the floor before you pay
- Take it home the same day, or have it delivered Monday–Friday
What to check
Before you drive over
Open box and scratch & dent are a good deal precisely because they are not for everyone. A few things are worth checking first.
- A scratch and dent unit has a cosmetic mark — that is why the price is lower, and it is not a defect. Look at the unit on the floor before you buy
- Measure your space, and check whether you need gas or electric, before you choose
- Delivery is to the front door or garage, Monday through Friday — plan installation and haul-away when you buy
- Inventory changes daily — call (407) 630-7656 to check a model is still available
The floor changes every day
Every listing on this site is a unit we hold in our South Orlando showroom.